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Free standard shipping on orders over $79
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
When a photo becomes a bridge between memories and eternity, this isn’t just an urn—it’s a hand-painted love letter to your pet’s unique soul. Using your photos, our artists meticulously recreate every detail—fur, whiskers, and those soulful eyes—preserving their essence exactly as you remember.
🔹 Share Your Photo – Send us clear images of your pet (we’ll guide you on angles and lighting).
🔹 Our Artists Take Over – Every detail, from the curve of their ears to their signature markings, is hand-painted onto premium ceramic.
🔹 Your Approval Matters – Receive a digital proof to refine details before firing.
🔹 Kiln to Heart – Fired at 2372°F (1300°C) for museum-grade durability, ensuring it lasts for generations.
✔️ 100% Photo-Accurate – No generic templates. We replicate your pet’s face, fur patterns, and even their quirks.
✔️ Hidden “Memory Nook” – A discreet compartment under the base holds a lock of fur, a collar charm, or a handwritten note.
✔️ Personalized Epitaph – Laser-engrave their name, dates, or a heartfelt phrase like “Forever My Good Boy” in your handwriting.
✔️ Weatherproof for Outdoor Memorials – Display it in your garden or by their favorite window—rain or shine.
Grief needs a place to land. By turning their photo into a tangible heirloom, you’re not just storing ashes—you’re recreating their presence.
Imagine glancing at the urn and seeing their eyes sparkle again, just as they did when they begged for treats or napped in the sun.
📌 Material – Lead-free, archival ceramic (safe for ashes)
📌 Size Options – Small (for pets up to 15lbs), Medium (30lbs), Large (60lbs)
📌 Turnaround – 1-2 weeks
📌 Guarantee – Free repaint if details don’t match your photos
This urn isn’t sold—it’s commissioned. Like a portrait for a king, it’s crafted with reverence, because your pet ruled your heart.
“Where memories fade, ceramics speak.” 🐶🐱
💖 Let their photo live beyond a screen. Let it become legacy.
Every detail is crafted with reverence, because we understand this isn't just a container—it's a timeless tribute to your beloved companion.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
They may be gone, but the love they gave us lasts forever. Every wag of their tail, every joyful bark or gentle purr—these moments are too precious to fade. Our custom pet urns are crafted to hold not just ashes, but the essence of the bond you shared.
More than a resting place, each urn is a tribute—a way to keep their spirit close, to honor their love, and to find comfort in knowing they are still with you in a different way. Let us help you create a timeless keepsake that celebrates their life and the unconditional love they left behind.
What if you could create a beautiful, lasting tribute to your pet? Our Eternal Mini Homes are designed to honor their memory, capturing the essence of your bond in a timeless keepsake. Each mini home is crafted with love, turning your cherished memories into a tangible reminder of their presence. Tell us about your pet's unique personality and how a mini home can be the perfect way to keep their spirit alive. Let's create something truly special.
Ready to honor your pet's memory in the most beautiful way? Ordering today means we start designing tomorrow. Our team is here to bring your vision to life, creating a mini home that perfectly reflects your pet's unique spirit. Share your ideas, favorite memories, and any special touches you'd like. Let's turn your love into a lasting tribute. Click below to begin your journey of remembrance
Our pet urn is made of high-quality ceramic that’s fired at high temperatures, ensuring durability and non-toxicity for safely storing your pet’s ashes. Additionally, ceramic is moisture- and mold-resistant, making it ideal for preserving your cherished memories.
Before engraving, our designer will meticulously retouch your photo and provide a preview for your approval. We only proceed with the final production once you’re completely satisfied, ensuring that each urn is a unique keepsake made just for you.
We offer global shipping. International customers can simply enter their correct international address during checkout. Shipping times may vary by region, but we provide full order tracking so you can follow your keepsake’s journey with confidence.
Customization usually takes 3-5 business days. Once the design is confirmed, production begins immediately. Shipping time depends on your location, with standard delivery taking 7-15 business days. For expedited orders, please contact us.
Our urns feature a screw-cap seal design that effectively prevents moisture from entering, thus protecting the ashes from external elements. If you’d like a permanent seal, you can further secure it with food-grade sealant.
Because each product is custom-made, returns or exchanges are not accepted unless there is a quality issue or damage during shipping. Rest assured, we provide a design preview before engraving so you can be confident in your order. Additionally, if the item is damaged during transit, please contact us within 48 hours, and we will arrange a free replacement.
Yes! Our pet urn makes a warm and heartfelt gift for someone who has lost a beloved pet. We offer beautiful gift packaging and can include a personalized message card to make this memorial even more special.
Yes, we can engrave your pet’s name, a date, or a short phrase (subject to character limits) at no additional cost.
Absolutely! Our customer service system offers live chat, so you can communicate with us at any time during the customization process, check on progress, or ask any questions, ensuring a transparent and personalized experience.
Yes, we provide after-sales support for 7 days following delivery. If there are any quality issues or errors in customization, please contact our after-sales team for adjustments or a replacement, as your satisfaction is our top priority.
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