Polityka wysyłki

Thank you for choosing FurryDise! Our custom pet urns and Headstones products are handcrafted with care and attention to detail, requiring dedicated time to personalize each order. Here’s what you can expect from our shipping process:

Shipping Times

Custom Pet Memorials：

  • Within the U.S.: Orders typically take 2-3 weeks. During holiday periods, this may extend to up to 4 weeks.
  • UK, Australia, Canada & Europe: Delivery is estimated within 3 weeks from the date of purchase. Peak holiday seasons may extend this to up to 4 weeks.

    Pet Portrait & Other Products：

    • Typically, shipping takes up to 2 weeks for most destinations. For faster delivery, you can choose our "Priority Processing" or expedited shipping options at checkout.

    • ORDER TIMELINE:

      Design Creation: 1 to 3 business days.
      Production & Quality Assurance: 3-6 business days.
      Shipping: 5 to 15 business days, depending on your location.
      ESTIMATED TRANSIT TIMES:

      USA: 5-6 business days.
      UK, Australia, Canada, Mexico: 6-8 business days.
      Europe: 6-12 business days.
      Rest of The World: 10-15 business days.

    Shipping Costs

    • We offer FREE global shipping on orders over $79.
    • U.S. Local Orders: Orders under $79 will incur a shipping fee of $6.95.
    • International Orders: Orders under $79 will incur a shipping fee of $9.00.

      Important Details

      • Address Changes: Shipping address updates must be made within 30 minutes of purchase. Please review your confirmation email and contact us immediately if you need to make changes.
      • Priority Artwork Creation: For special memorial occasions or to receive your keepsake quickly, our priority creation service ensures peace of mind and faster processing times.
      • Photo Submissions: Once a photo is submitted with your order, we are unable to accept requests to swap or edit it.
      • Military Addresses: We are unable to ship to military addresses. If a military address is provided, we will contact you to arrange a different shipping address. If there is a difference in shipping costs, we will issue an invoice, and your order will proceed once the balance is settled.

      For any questions, please visit our FAQ page or contact us at support@furrydise.com.